Voice Branding
Written by Don Paustian - info@compasscomstudios.com   
Monday, 02 March 2009 09:00
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Our voices add depth, warmth, and personality to automated voice greetings, making transactions feel more like conversations. With our natural sounding professional voice overs, callers are more likely to react and reply, improving comprehension, containment, error recovery and customer satisfaction.

 

Automated voice systems have helped companies lower costs and improve efficiency as it helps to reposition staff away from mundane and repetitive tasks. No doubt, some voice systems leave customers cold. Sucessful companies realize that the voices customers hear each day are the voice of their company.




What Is A Voice Brand?


Your "brand" is built one contact at time. Your "voice brand" is built one phone call at a time. Corporations spend billions of dollars each year building and protecting their brands.


These companies have created simple and easy to understand brand images in the eyes of their customers. However, when prospects and customers call to buy, that branded image is not visible.


What percentage of your company’s customer contact is by telephone? For many organizations, the phone is THE primary customer contact channel. Customer driven businesses pay attention to this critical link with their customers.


Let Compass Communications Studios help you create and maintain that critical voice branding for your business or project!


 

No matter what direction you need to go... explore what Compass Communication Studios can do for you!

 

CCQ Prima220 ISDN Equipped: 919 556 0213 / 919 556 1825

Neumann TLM103/EV RE20/Rode NTG-3 Microphones

Focusrite LiquidChannel/VoiceMaster Pro 

 

Call us for a personal consultation at:  1-888-848-4667

 

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